tag:blogger.com,1999:blog-34947909.post3497708576151290677..comments2024-03-15T10:24:28.065-04:00Comments on Eden Spodek I Bargainista: H&M excels in customer serviceBargainistahttp://www.blogger.com/profile/01192938722206095554noreply@blogger.comBlogger6125tag:blogger.com,1999:blog-34947909.post-88330931887762020562011-02-11T00:23:08.701-05:002011-02-11T00:23:08.701-05:00Good to hear that! Glad that "H&M excels ...Good to hear that! Glad that "H&M excels in customer service" I am sure many will get interested with this. Thanks for sharing. <br /><br />-mel-Outsource Call Centerhttp://www.magellancallcenter.comnoreply@blogger.comtag:blogger.com,1999:blog-34947909.post-76231974752882542332009-10-08T00:03:20.394-04:002009-10-08T00:03:20.394-04:00Hi Kiyoto,
Thanks for stopping by and leaving a ...Hi Kiyoto, <br /><br />Thanks for stopping by and leaving a comment. I hear you and I think the service I had at the Bloor St. location was exceptional. I've had good service at Yorkdale (sort of like your Pacific Mall) but not as good as what I experienced that day on Bloor. As for the Gap/Old Navy/Banana service, I've found it varies. I had great service at Banana in Vancouver - I think it was the one of Richmond.<br /><br />Cheers,<br />EdenBargainistahttps://www.blogger.com/profile/01192938722206095554noreply@blogger.comtag:blogger.com,1999:blog-34947909.post-39162085159857231442009-10-06T01:58:16.629-04:002009-10-06T01:58:16.629-04:00maybe the customer service you experienced at h&am...maybe the customer service you experienced at h&m was good, however at the location in vancouver i really must say the customer service sucks, its just terrible. once i wandered around the store in the mens department for a good hour and a half, and not a single representative asked if I needed help (which i did...although i did ask in the end). i think i get better service in old navy (nothing bad about them! just an example...) but perhaps it might just be the people in the mens department at vancouver.....who knowskiyotonoreply@blogger.comtag:blogger.com,1999:blog-34947909.post-45362701671825597252009-06-14T14:31:47.560-04:002009-06-14T14:31:47.560-04:00I went to Banana Republic to see if they'd let...I went to Banana Republic to see if they'd let me return the dress (I had the receipt with me). They didn't. Although I'm somewhat disappointed, I completely understand and respect their policy. <br /><br />I spoke to the manager about the policy in light of this discussion. She told me the same policy applies to all three retailers. <br /><br />Guess I'd better start wearing my dress and hoping it grows on me.Bargainistahttps://www.blogger.com/profile/01192938722206095554noreply@blogger.comtag:blogger.com,1999:blog-34947909.post-13275432369509698092009-06-13T22:58:28.083-04:002009-06-13T22:58:28.083-04:00Hi Kristina,
Thanks for your comment. I remember ...Hi Kristina, <br />Thanks for your comment. I remember when the Gap had an indefinite return policy. Over the last couple years they've changed the grace period twice, most recently earlier this year. The same applies to the rest of their retail siblings - Banana Republic and Old Navy in Canada. I agree, their policy seems pretty fair.<br /><br />I should put the outside of 30 days thing to the test. I bought a dress that's now about 40 days past the date. I still can't decide if I like it or not and thought I'd blown the chance to take it back. <br /><br />I'll let you know what happens.<br />Cheers,<br />EdenBargainistahttps://www.blogger.com/profile/01192938722206095554noreply@blogger.comtag:blogger.com,1999:blog-34947909.post-69519333467732876802009-06-13T10:59:44.653-04:002009-06-13T10:59:44.653-04:00The gap, even though they have shortened their ret...The gap, even though they have shortened their return policy to 30 from 90, has an amazing return policy. They can even return outside the 30 days (I mean a month or two, not a couple days) without a receipt for the current selling price.<br /><br />If you paid on credit or debit, they can check for your receipt through either card. You can return any Gap item (baby, kids or adult), at any of those stores, anywhere in Canada. I have always liked the Gap return policy, I stand by it, and have yet to find a policy that can beat it.Unknownhttps://www.blogger.com/profile/16478454976653145387noreply@blogger.com