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You know what they say, "If the shoe fits..."
What happens when you finally find the right pair of shoes but when you get home you find out you have two different sizes?
We've been looking for a new pair of running shoes for my older son for three months. (Poor guy, nothing seems to fit right and he's tried on too many pairs to count.)
We finally bought him a new pair at
SportCheck on Saturday but when we got home he discovered they were two different sizes! It's not the first time this has happened. Two weeks ago we found what we thought was the right pair at
The Shoe Company but nooooo. Just as we were about to pay, the cashier noticed they were two different sizes. Well at least she checked before ringing in the sale.
I don't know why salespeople can't check shoes to ensure they're a pair before they put them:
- on the customer's feet,
- back in the box,
- on display, and,
- in the bag.
Is it really that hard? Come on.
What I'd really like to know is who are all those people walking around with mis-matched shoes?
Share your customer service gaffes. Add your comments.
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customer service,
shoes,
shopping