Note: I've invited some of my co-workers to write guest posts so they could get a handle on this thing called blogging without the obligation of starting their own blogs. Linda took the challenge. ; )
How to lose me as a customer--keep snapping that gum!
I'll be the first to admit that I can be very neurotic at times--there are way too many sounds that drive me nuts. So how does this relate to retail?
One of my biggest annoyances is gum snapping and/or chomping. Really, I don't want to see, or hear, what you have in your mouth. When I'm shopping, nothing sends me running out of a store faster than a sales person chomping on and/or snapping gum. I'll just find somewhere else to shop.
There's a little store in our concourse that opened a few years ago--the female owner is always snapping her gum. The second I hear it, I'm gone--and so is a likely sale.
For anyone that has any power or influence in training sales people and/or cashiers, chewing gum while working should be banned. Period.
Send me your customer service rants (and raves) or leave a comment.
Technorati tags: customer service, chewing gum, gum, rants, retail, salespeople, shopping