Jack Astor's gave me reason to blog

Our bill from Jack Astor’s

And just when we thought we’d have the makings of another Applebee’s disaster on our hands, Jack Astor’s scored a big customer service win for Diane Begin and I the other night.

It was late. We’d just finished class and we were hungry. While Diane ordered fries and guac, I asked if I could have a chef salad with grilled chicken added. The server implied that wasn’t an option and suggested I order the California Grilled Chicken Salad instead. I reluctantly agreed.

Read more...