A strange thing happened to me today at Yorkdale. I went to the customer service desk to purchase a gift certificate. The customer service person told me I’d need to show her photo ID if I was planning to use my VISA card.
It was the first time I’ve been asked for photo ID when using a credit card in Canada before (I’ve been asked in the U.S.). I was uncomfortable due to privacy concerns. The woman at the customer service desk told me she has to present hers whenever she shops at Coach (since when does working as a customer service rep at a mall pay so well?) and Icon wouldn’t let her buy a purse using her credit card because she didn’t have photo ID at the time.
I can understand retailers’ concerns about credit card theft and fraud but I can’t believe they’d turn down a sale if a customer wanting to pay by credit card didn’t have photo ID.
Bottom line: if you want to make sure you can use your credit card the next time you shop, take a piece of photo ID just in case.
Technorati tags: credit cards, photo ID, Yorkdale