I’ve been a regular customer of yours for more than two years now. I love that you’re with in walking distance from my home. The colour tech team is awesome, especially Sabrina. She does a great job of keeping my colour in check and making sure everyone else takes good care of me when I visit.
As much as you hold yourself up as a salon excelling in customer service and charge clients a premium for that privilege, here are some tips:
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Reception (Photo credit: austinevan)
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I recently moved so found a new salon and really appreciate that I can book an appointment through their website.
ReplyDeleteGuin, you're lucky. I tried making an appointment by email several months ago and followed up by phone a few days later only to learn they don't respond to email.
DeleteCustomer service is always important as it is going to help you future further to gain more employees.
ReplyDelete