Saturday, March 23, 2013

Customer service tips for my hair salon

Reception
Dear hair salon,

I’ve been a regular customer of yours for more than two years now. I love that you’re with in walking distance from my home. The colour tech team is awesome, especially Sabrina. She does a great job of keeping my colour in check and making sure everyone else takes good care of me when I visit.

As much as you hold yourself up as a salon excelling in customer service and charge clients a premium for that privilege, here are some tips:

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Reception (Photo credit: austinevan)

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3 comments:

  1. I recently moved so found a new salon and really appreciate that I can book an appointment through their website.

    ReplyDelete
    Replies
    1. Guin, you're lucky. I tried making an appointment by email several months ago and followed up by phone a few days later only to learn they don't respond to email.

      Delete
  2. Customer service is always important as it is going to help you future further to gain more employees.

    ReplyDelete

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